On-Demand Training for Rock-Pond Reporting

Getting Started

Rock-Pond Reporting software is a dynamic and industry leading reporting tool which allows your company to use the data in your dispensing system to help manage and grow your business along with keep up with reporting requirements for stakeholders and regulatory needs.  The product consists of a suite of applications that allows your business to meet your specific needs in a variety of ways.

  •  Rock-Pond Connect This server-side tool is responsible for handling the scheduling of reports as well as keeping your report template files on the most current version.
  •  Rock-Pond Developer Studio This tool is a client-side tool but only for those who are in charge of security and custom report development for internally developed reports. In this tool you can restrict the reports users can see, audit what reports users are running and deploying those reports you develop yourself.
  •  Rock-Pond Information Center This client-side tool is the tool that the user interacts with. It allows users to search for, organize, run and schedule reports. These reports can be canned Rock-Pond reports and custom reports developed through Rock-Pond or internally using Crystal Reports and deployed through Rock-Pond Developer Studio. Rock-Pond Information Center is able to be run in a variety of hoisting environments such as terminal services, Citrix and on the user’s desktop.

 

If you have further questions after watching the videos please email us at support@rock-pond.com or call us at Zoiper Click2Dial501.232.4360.

Installation

The following videos walk you through how to install each product. In most instances you should be able to install and have the first user up and running within 30 minutes.

Before you get started you will want to make sure you have read the Product Resource Guide and Product Installation guide to identify specifics on requirements for your system.

If you have further questions after watching the videos please email us at support@rock-pond.com or call us at Zoiper Click2Dial501.232.4360

Overview

The following videos walk you through how to use each product from a basic user level. By the end of each video you should understand what the product is as well as  the key features and functions.

If you have further questions after watching the videos please email us at support@rock-pond.com or call us at Zoiper Click2Dial501.232.4360

Solution Training

Rock-Pond Solutions breaks your business up into 8 core areas (solutions). Depending on your role in the business you will only be looking at certain solutions. Below are videos to help you navigate those solutions and key reports which should be used to solve the questions that come with those areas.

If you have further questions after watching the videos please email us at support@rock-pond.com or call us at Zoiper Click2Dial501.232.4360

Industry Topics

As an industry leader Rock-Pond Solutions partners with other industry leaders to talk about topics affecting providers. These topics might include competitive bidding, ICD-10 readiness, contract management and much more. In this section you will find videos and recorded webinars related to timely topics for the industries we serve.

If you have further questions after watching the videos please email us at support@rock-pond.com or call us at Zoiper Click2Dial501.232.4360