SOLUTIONS – HomecareNet

Overview

Where do I start?

SOLUTIONS are an entry point into Rock-Pond Reports that give you the INFORMATION needed to get the most out of Rock-Pond Reporting. We provide eight core SOLUTIONS that we are confident will show you the value of our product once integrated into your organization.

  • SOLUTION: Navigate to a SOLUTION in the tabs above that best applies to your business function. These tabs include a brief overview and a resource center for further information.
  • VIEWS: Views are a collection of related reports that allow you to DIVE In on your own by running the reports.
  • DIVE IN!: Run the top reports in your SOLUTION and watch your DATA come to life in less than 30 minutes with with this quick-start guideline.Click DIVE IN! to view a quick-start guideline.
  • BLOG POSTS: Want a more detailed look into the Tough Questions for this area of business? Click Blog Posts to see detailed information your questions and how this SOLUTION solves them.
  • FOCUS SESSION: Our account managers are trained to show you how to get the most out of each SOLUTION. Click to sign up for a one hour session done over the phone via GoToMeeting which includes video content and running the reports with your DATA.

 

To view all reports by solution, click on the "Show All Reports" button in the Rock-Pond Information Center.

solutions

 

Operations


OBSIDIAN is a great tool to track operational performance throughout the month and to oversee the day-to-day management of the branch. Operations Managers can use daily reports to keep their hand on the pulse of the business and be proactive, rather than reactive. The Operations Solutions will provide valid analysis on efficiency and productivity, helping to identify areas that need addressed based on the industry you are in!

The Operations for Home Infusion Solution was designed to:

  • Monitor an unduplicated patient census and how it is changing to project workload
  • Identify new patients and track referrals
  • Know what's happening in your pharmacy by seeing daily dispensing statistics
  • Monitor inventory levels and know where your pumps are
  • Analyze revenue trends by key indicators such as therapy

 

Get Help

Is there a Tough Question you have related to Operations that you want us to answer?

CLICK HERE to email our support team.
For a quicker response, answer these questions in your email:

  1. What is your Tough Question?
    Does Rock-Pond have a report that ______________________________?
  2. Why do I need this INFORMATION?
    I need this INFORMATION in order to ___________________________?
  3. How do you currently get this INFORMATION?
    I get this INFORMATION by __________________________________?
Sales & Marketing

Patients are the core of a provider's business and the services being provided. As important as the patients and services being provided are, you must know exactly who they are being referred from. The Sales & Marketing Solution will allow you to answer questions such as the following and identify your biggest opportunities (and risk).

  • Who are our new referrals and are they readmits?
  • What new orders do we have this month?
  • What have been our top referral sources, physicians, payers, and sales reps?
  • How is our revenue trending in the context of the last year? 

Get Help

Is there a Tough Question you have related to Sales & Marketing that you want us to answer?

CLICK HERE to email our support team.
For a quicker response, answer these questions in your email:

  1. What is your Tough Question?
    Does Rock-Pond have a report that ______________________________?
  2. Why do I need this INFORMATION?
    I need this INFORMATION in order to ___________________________?
  3. How do you currently get this INFORMATION?
    I get this INFORMATION by __________________________________?
Billing

The goal of any billing department is to make sure everything is billed as soon as possible without anything falling through the cracks. Effectively managing all aspects of your billing process can be difficult; however, when given the right tools, the INFORMATION you need to manage the billing cycle, avoid denials, and monitor biller productivity can be accessible at your fingertips.

The Billing Solution is proven to answer these questions and more:

  • Is my pricing correct?
  • How many unconfirmed tickets do we have & how old are they?
  • What tickets are about to reach the timely filing deadline?
  • What authorizations are about to expire?
  • Are my tickets complete and correct before I file them?
  • What are my billers doing? 

Get Help

Is there a Tough Question you have related to Billing that you want us to answer?

CLICK HERE to email our support team.
For a quicker response, answer these questions in your email:

  1. What is your Tough Question?
    Does Rock-Pond have a report that ______________________________?
  2. Why do I need this INFORMATION?
    I need this INFORMATION in order to ___________________________?
  3. How do you currently get this INFORMATION?
    I get this INFORMATION by __________________________________?
Accounts Receivable

The primary responsibility of the accounts receivable department is to collect the A/R that is due the company. If every bill was paid when it was received by the payer or patient, there would not be a need for A/R management. Unfortunately this does not happen. The A/R Solution gives you the ability to categorize your accounts receivable in many different ways so you can see where the problems are, reduce risk, and prioritize your collection processes.

Dive into this SOLUTION to answer these questions:

  • How old is my A/R by key business indicators such as payer or collector?
  • What is my DSO (Days Sales Outstanding) by key category?
  • Do we have a problem with Credit Balance Invoices?
  • What A/R is not being worked?
  • How can I create a spreadsheet for Payer Projects?
  • Am I collecting old A/R or current A/R?
  • Why are we writing off A/R and are we doing it in a timely manner?

Get Help

Is there a Tough Question you have related to A/R that you want us to answer?

CLICK HERE to email our support team.
For a quicker response, answer these questions in your email:

  1. What is your Tough Question?
    Does Rock-Pond have a report that ______________________________?
  2. Why do I need this INFORMATION?
    I need this INFORMATION in order to ___________________________?
  3. How do you currently get this INFORMATION?
    I get this INFORMATION by __________________________________?
Revenue & Profitability

The Revenue & Profitability Solution will allow your CFO to report on key financial indicators to track performance and analyze profitability. With this Solution, you will:

  • See why your revenue is unbilled
  • Identify the source of your revenue and how it is trending over time
  • Look beyond the service of your revenue and discover your top sources of revenue
  • Generate profits and minimize losses
  • Set dynamic goals for your billers and collectors

Get Help

Is there a Tough Question you have related to Revenue & Profitability that you want us to answer?

CLICK HERE to email our support team.
For a quicker response, answer these questions in your email:

  1. What is your Tough Question?
    Does Rock-Pond have a report that ______________________________?
  2. Why do I need this INFORMATION?
    I need this INFORMATION in order to ___________________________?
  3. How do you currently get this INFORMATION?
    I get this INFORMATION by __________________________________?
Compliance

With one in every 5 health care dollars being spent on prescription drugs and the effectiveness of drug therapy dependent on patient adherence to the prescribed medication, everyone involved in the healthcare process is concerned about prescription compliance and adherence. Pharmaceutical manufacturers require it to substantiate the effectiveness of their product, payers use it to minimize costs and improve outcomes. To meet accreditation requirements, we developed a Compliance Solution that:

  • Calculates Medication Possession Ratio as an indicator of patient adherence
  • Provides drug dispensing information needed for payer contracts
  • Provides the Average Time to Fulfillment for first dispenses

Get Help

Is there a Tough Question you have related to Compliance that you want us to answer?

CLICK HERE to email our support team.
For a quicker response, answer these questions in your email:

  1. What is your Tough Question?
    Does Rock-Pond have a report that ______________________________?
  2. Why do I need this INFORMATION?
    I need this INFORMATION in order to ___________________________?
  3. How do you currently get this INFORMATION?
    I get this INFORMATION by __________________________________?
Information Technology

Although the IT department may not use the HomecareNet software, they are responsible for the stability of the system and the security and integrity of the data. HomecareNet has an extensive, and in some ways cumbersome, user based security set up that is typically maintained by the IT team. The IT department is responsible for this change management and in most cases is setting up staging systems to test releases and sometimes training systems for users to use for training after a release goes to production. Dive in and see how Rock-Pond Reporting supports these IT responsibilities.

With OBSIDIAN, you can:

  • Run reports from any data set
  • Integrate site security and restricted views
  • Report usage logging
  • Discover how your system is setup

Get Help

Is there a Tough Question you have related to IT that you want us to answer?

CLICK HERE to email our support team.
For a quicker response, answer these questions in your email:

  1. What is your Tough Question?
    Does Rock-Pond have a report that ______________________________?
  2. Why do I need this INFORMATION?
    I need this INFORMATION in order to ___________________________?
  3. How do you currently get this INFORMATION?
    I get this INFORMATION by __________________________________?
Inventory & Purchasing

Inventory drives pricing and is the basis for compounding and dispensing. Therefore, accurate inventory visibility across your organization is crucial managing your business. The Inventory & Purchasing Solution gives you the tools to: directly impacted by the quality of building and maintaining contract pricing and other payor-specific rules within your HomecareNet system is an absolute necessity. By correctly setting up your payor contracts, your organization's revenue will be tracked and reported more accurately.

With this Rock-Pond Reporting Solution, you will:

  • Audit your inventory files to prevent billing errors
  • Keep track of on-hand inventory and monitor changes
  • Manage dispensing more efficiently

Get Help

Is there a Tough Question you have related to Inventory & Purchasing that you want us to answer?

CLICK HERE to email our support team.
For a quicker response, answer these questions in your email:

  1. What is your Tough Question?
    Does Rock-Pond have a report that ______________________________?
  2. Why do I need this INFORMATION?
    I need this INFORMATION in order to ___________________________?
  3. How do you currently get this INFORMATION?
    I get this INFORMATION by __________________________________?